FAQ

Our pickup & delivery days are Tuesdays & Fridays, but you are welcome to pick up your meals at any day/time after they are delivered!

For Tuesday pickup/delivery, you will need to place your order by Sunday at 11:59pm EST. For Friday pickup/delivery, you will need to place your order by Wednesday at 11:59pm EST.

Here is a list of our current pickup locations:

• Anytime Fitness Marysville (Marysville)
• Columbus Convention Center (Arnold Classic) (Columbus)
• CrossFit 1808 (Mt. Vernon)
• CrossFit Expedition (Columbus)
• CrossFit Grandview (Grandview)
• CrossFit Torsion (Newark)
• Elevate Human Performance (Columbus)
• Knox Community Hospital-Center for Rehabilitation and Wellness (Mount Vernon)
• Maximum Fitness Center (Newark)
• Mesh Fitness (Dublin)
• Metro Fitness Hilliard (Hilliard)
• Ohio Strength (Columbus)
• Power In Motion (Columbus)
• The Pro's Gym (Columbus)
• Relentless Collective (Plain City)
• Snap Fitness (Dublin)
• Supzilla Pickerington (Pickerington)
• The 1 Fitness (Columbus )
• The Armory (Columbus)
• The Battery Hockey Academy (Plain City)
• The Warehouse Gym & Fitness (Columbus)
• Village Core Fitness (Granville)
• West Licking County Family YMCA (Pataskala)

You don't need to be a member at any of our locations to pick up your meals there!

We don't currently, but we're working fast & hard to make this happen for you soon :)

The night before your delivery day, you will receive a text message with a 2-hour window for delivery. Once your meals have been delivered, you will receive both a text message & an email to let you know they're ready!

Yes! You can leave us a note in the 'delivery notes' section at checkout.

If you would like to set up auto-orders, you can do so during the checkout process, under 'Delivery Day'. You will then choose whether you want the order to repeat every week or every other week. Once you place your auto-order for the first time, you will be able to edit/cancel your auto-orders up until 3pm on our order cutoff days (Wednesdays & Sundays). If your auto-order contains meals that will no longer be offered for the upcoming date (i.e. at the beginning of the month when our menu changes), your order will be automatically canceled if you do not manually go in to edit meals. You can skip or cancel auto orders at any time!

Yes, you will need to order at least 3 meals with each order you place (exceptions: gift cards & apparel).

If you choose to get your meals delivered to your home (rather than a pickup location), we utilize reusable insulated bags. If it's your first delivery, there is a 1-time $25 fee (& just $12 every time after), which will cover your delivery fee & all reusable bags. Any time you order delivery after that, you will place your reusable bags outside your home on the morning of your delivery & our driver will put your meals & ice packs inside!

When you sign up for our VIP program, you'll save 25% on all your meals + double rewards points for only $0.99 for your first month with code VIP99 ( $79.99 / month each month after)! When you're ordering 6-8+ meals/week, the cost savings become significant. The more you order, the more you save!

Your subscription can be updated or cancelled at any time under your 'account'.

For every dollar you spend with us, you'll earn 10 rewards points (bites), which you can redeem for free meals, energy bites, branded ChapSticks, & more! And on top of that, VIP members will earn double rewards points!